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The Secretary will send a formal confirmation of receipt to the club or complainant, normally within 72 hours. This will inform them that the complaint will be discussed at the earliest opportunity within 14 days.
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The Secretary will forward copies of the complaint to all members of the disciplinary sub-committee consisting of the President of ACWHA, Secretary, Vice Chairman or Chairman of ACWHUA and the liaison officer of the umpire/s who are the subject of the complaint within 48 hours.
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The liaison officer will discuss the complaint with the relevant umpire/s involved in the incident, so that the umpire/s view of events might be taken into consideration. The liaison officer will then forward any response to all members of the sub-committee.
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The sub-committee will decide, within 14 days, any appropriate action. Where necessary, advice shall be sought from the National Governing Body.
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The secretary will inform, by letter, the club and the umpire/s concerned of the outcome.
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The sub-committee shall inform the full committee of the incident and outcome at the next Committee meeting.